Defense Threat Reduction Agency (DTRA) is researching potential s...

Defense Threat Reduction Agency (DTRA) is researching potential sources of integrated telecom and information technology (IT) operations support services. Dept. of Defense (DoD), which formed DTRA in 1998 by consolidating weapons of mass destruction threat assessment units, is conducting market study of possible providers before issuing request for proposals. Eligible contractor would have to be solely capable of providing end-to-end support, “from the help desk to the system level,” for agency’s Washington metro area network infrastructure. Providers would have to develop telecom IT support plan that included: (1) Network incident diagnosis and resolution. (2) Network capacity monitoring, with goal of ensuring “peak performance by eliminating bottlenecks and allocating proper bandwidth.” (3) Prevention of “spread of viruses or other malicious attacks” and recovery from such incidents. (4) Web development. (5) Maintenance and ordering of phone and other communications devices and training in use of such equipment. (6) Installation and operation of cryptographic equipment. Scope of contract awarded for project could be extended to agency locations worldwide, DTRA said Aug. 7 in Commerce Business Daily’s CBDNet.