Census Releases AES Trouble-Shooting Tips

December 19, 2013 by Brian Dabbs|Commerce Dept.

The U.S. Census Bureau on Nov. 19 released trouble-shooting techniques to resolve frequent Fatal Error notification issues in the Automated Export System (AES). Fatal Errors occur when a shipment is rejected.

Fatal Error 515: Export Control Classification Number (ECCN) Must Be Formatted NANNN

Reason: The ECCN was not reported in the correct format.

Resolution: The ECCN must be reported in a NANNN format, where N is a numeric character and A is an alpha character. Verify the ECCN, correct the shipment and resubmit.

Fatal Error 538: Shipping Weight Must Be Greater Than Zero For Mode of Transportation

Reason: The Shipping Weight is reported as zero.

Resolution: When the Mode of Transportation Code is Vessel, Rail, Truck or Air, a Shipping Weight must be reported. Verify the Mode of Transportation Code and Shipping Weight, correct the shipment and resubmit.

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