State AGs Support Spoofed Robocalling Rules; Others Urge Cautious Approach

Attorneys general of 42 states said the FCC should adopt proposed rules for curbing spoofed robocalls. Commissioners approved the rulemaking 5-0 in February, implementing part of Ray Baum's Act (see 1902140039). Other commenters urged caution. “It is evident that the explosive growth of caller ID spoofing and robocalls is being driven primarily by scams,” the AGs replied, posted Monday in docket 18-335. Experts estimated by the end of 2018, U.S. consumers would have received 40 billion robocalls, the group said: “Unfortunately, the problem appears to have been even worse than predicted. The industry estimates that 47.8 billion robocalls were made in the U.S. in 2018, a 56.8 percent increase over 2017.” Incompas supported rules but urged the FCC to make sure they apply only to “illegitimate activity and instances of fraud without discriminating against legitimate uses and competition.” Competitive carriers offer “a wide range of legitimate use cases that are driven by consumer demands which must be considered both by the Commission and industry as the two aim to cooperatively develop solutions to the problems of illegal robocalls and malicious caller ID spoofing,” Incompas said. EZ Texting said the rules must be narrowly written to “target illegitimate spoofing while leaving legitimate caller ID modification intact.” In some legitimate cases, companies alter ID information, EZ Texting said. “Domestic violence shelters may need to alter their caller ID information to ensure the safety of domestic violence victims,” the company said: Ride-hailing services frequently use a “temporary phone number to facilitate communication between drivers and passengers, while protecting drivers and passengers from further contact after the ride has finished.”