Verizon Failed to Probe Fraudulent Account, Violating FCRA: Complaint

Perry County, Alabama, plaintiff Miranda Bennett is the victim of inaccurate credit reporting by Verizon, Experian, Equifax and Transunion, alleged her Fair Credit Reporting Act complaint Wednesday (docket 2:23-cv-00091) in U.S. District Court for Southern Alabama in Selma. Bennett suffered “particularized and concrete harm” due to the defendants’ wrongful conduct, it said. When she reviewed her Experian, Equifax and Transunion credit reports, she found all three had an unknown Verizon account she believes to be “the product of fraud,” it said. When she sent the credit agencies written notice of her discoveries, they forwarded her correspondence to Verizon, but the carrier “failed to conduct a reasonable investigation” of her dispute, it said. Verizon also failed to instruct the agencies to remove the false information from her credit profile, it said. Verizon violated the FCRA by “failing to permanently and lawfully correct its own internal records to prevent the re-reporting of false representations to the consumer credit reporting agencies, among other unlawful conduct,” it said. Verizon didn’t comment.