Lenovo Smart Clock's LED Lights ‘Burn Out Prematurely’: Class Action

Lenovo’s marketing of a smart clock with a "big & bold display" that let’s one read the time and outdoor temperature from across the room is misleading because the LED lights “consistently burn out prematurely and fail to adjust to changing levels of ambient light,” alleged Carrier Mills, Illinois, resident Sue Harmon’s fraud class action Monday (docket 3:23-cv-01643) in U.S. District Court for Southern Illinois in East St. Louis. “Many owners have described how this defect is prone to manifest when the screen dims when the amount of ambient light decreases,” said the complaint. “Frustrated yet creative users” attempted numerous fixes without success, it said. “The causes of this issue are likely attributable to manufacturing defects and quality-control failures,” it said. The product uses “low-grade materials” that wear out more quickly than expected, it said. It’s “probable” the display will become “non-functioning within a short period of time after first use,” it said. “The high number of occurrences reported on social media and the internet, where the clock had been used for less than a year, point to a combination of the above factors as the cause,” it said. Numerous reports indicate Lenovo consistently denies claims for warranty coverage “even during the relevant time period it purports to allow such claims,” it said. In denying coverage, Lenovo attributes the display failures to “consumer misuse,” which voids any warranty coverage, it said.