Customer Agreed to Arbitration 3 Times, Says Samsung's Notice to Compel

When plaintiff Sergio Rodriguez created a Samsung account in May 2021 and accepted its terms and conditions, he agreed to resolve all disputes through final and binding arbitration, said Samsung’s Friday notice of motion (docket 8:23-cv-01194) to compel arbitration in U.S. District Court for Central California in Santa Ana. While setting up the Smart Hub on his Samsung smart TV, Rodriguez also accepted terms and conditions for that device, including an agreement to arbitrate, it said. When Rodriguez joined the My Best Buy loyalty program in August 2020, he accepted those terms, too, including an agreement that any dispute involving him and Best Buy “must be resolved through individual arbitration,” said the notice. Rodriguez opposes the motion. Defendants Best Buy and Samsung requested motions to compel arbitration for Nov. 6, with any opposition due by Oct. 6 and a reply in support for motions to compel due by Oct. 23, said a stipulation to set a briefing schedule. Rodriguez’s July 3 class action alleges Samsung and Best Buy falsely represented that Samsung’s QLED TVs have qualities, characteristics and functionalities they don’t have, including motion-smoothing and FreeSync, a feature that’s said to render smoother animation and game play.