67th TCPA Case vs. Kohl’s Since 2011 Alleges ‘Countless' Calls to Collect a Debt

Kohl's debt collection calls hounded Tina Schafer after she fell into financial hardship and was no longer able to make the monthly payments on her credit card account, alleged her Telephone Consumer Protection Act complaint Monday (docket 5:23-cv-02245) in U.S. District Court for Northern Ohio in Akron. The calls persisted “countless times” even after she demanded that they stop, said the complaint, in which the New Philadelphia, Ohio, resident also alleges Kohl’s violated the Ohio Consumer Sales Practices Act. Several of the calls Schafer received from Kohl’s resulted in prerecorded messages being left on her cellphone, it said. Schafer has been “unfairly and unnecessarily harassed” by the retailer’s actions, it said. She alleges she has suffered “concrete harm” as a result of the unlawful conduct, including invasion of privacy, aggravation that accompanies unwanted debt collection calls, emotional distress and “numerous violations of her state and federally protected interests to be free from harassing and abusive debt collection conduct,” it said. Court records show that Schafer’s complaint is the 67th TCPA action filed against Kohl’s in federal courts since May 2011.