Suit Seeks to Halt Debt Relief Firm From Texting Numbers on DNC Registry

Erica Cardenas seeks injunctive relief and statutory damages to stop debt relief company Creditors Relief from violating the Telephone Consumer Protection Act by sending unsolicited text messages to phone numbers that are listed on the national do not call registry, said her class action Tuesday (docket 2:24-cv-04214) in U.S. District Court for New Jersey in Newark. A resident of Chula Vista, California, Cardenas listed her number on the national DNC registry Nov. 9, yet she received at least six text messages from Creditors Relief beginning Jan. 15 promoting its debt relief services, the class action said. Creditors Relief “specifically lists cold calling as a job requirement in its job listings,” it added. Former Creditors Relief employees “have posted complaints about the poor quality of leads they were given to call,” it said. Consumers also have posted complaints on the Better Business Bureau website about the unsolicited calls and text messages they received from Creditors Relief, it said. Moreover, the plaintiff has never done business with the company or consented to be called, said her class action. The unauthorized solicitation text messages that Cardenas received from Creditors Relief or on its behalf have harmed her “in the form of annoyance, nuisance, and invasion of privacy,” it said. The text messages have “occupied her phone line, and disturbed the use and enjoyment of her phone,” it said.