3-Time Allstate TCPA Plaintiff Sues Again to Stop Violations on ‘Massive Scale’

Robert Hossfeld and Wes Newman have each had his cellphone number listed on the national do not call registry for more than four years, but despite repeated DNC requests, Allstate and agents on its behalf keep calling their cellphones to advertise and sell Allstate goods and services, alleged their Telephone Consumer Protection Act class action Monday (docket 1:24-cv-02613) in U.S. District Court for Northern Illinois in Chicago. The incessant calls show that Allstate’s internal DNC practices don’t “properly track the requirements” of the TCPA, or that Allstate hasn’t “properly implemented the policies” it has in place, said the complaint. The TCPA requires that sellers and those that make calls on their behalf coordinate internal DNC lists to effectively stop unwanted solicitation calls, it said. But Allstate doesn’t coordinate DNC requests among itself, its agents and their vendors, “let alone ensure that those telemarketing on its behalf scrub their call lists against a comprehensive internal DNC list,” it said. Texas resident Hossfeld has sued Allstate for TCPA violations three times before, but none of his prior actions caused Allstate to change its policies or practices, and he has continued to receive Allstate telemarketing calls, said the complaint. Because Allstate’s TCPA violations are happening on a “massive scale,” Hossfeld and Newman of Illinois brought their lawsuit to secure money damages and injunctive relief on behalf of themselves and others who similarly endured Allstate’s violations, it said. Court records show their class action is the 29th TCPA complaint filed against Allstate since October 2015.