Class Action Seeks to Hold TrueCoverage Liable for Unwanted Insurance Calls

TrueCoverage used illegal prerecorded telemarketing to promote health insurance over the phone by making solicitation calls to plaintiff Jason Hewett and others without their prior express consent, alleged Hewitt’s class action Tuesday (docket 7:24-cv-00339) in U.S. District Court for Eastern North Carolina. Hewett’s residential cellphone number has been on the national do not call registry since he listed it there in April 2022, said his complaint. The North Carolina resident nevertheless received at least one prerecorded telemarketing call on that number, promoting TrueCoverage’s offering for health insurance services, it said. Hewitt’s counsel attempted to contact TrueCoverage to learn why Hewitt was called using “highly illegal prerecorded robocalls,” it said. TrueCoverage’s counsel responded by contending that it hired a vendor to place the calls at issue, but it refused to name the vendor and instead attempted to make Hewitt a settlement offer, it said. The plaintiff’s privacy has been violated because TrueCoverage’s call to him was unwanted, it said. Hewitt never provided his consent or requested the call, it said.