Former Subagent Denies Poaching BBT Customers Using Company Resources

Telecom services agent BB Telco (BBT) may have wanted defendant Monette Garcia to act as a sales representative for BBT and "conform" as subagent on its behalf, but the business relationship between the parties was not as BBT described in its Feb. 8 fraud complaint (see 2402090034), said BBT’s answer Friday (docket 7:24-cv-00042) in U.S. District Court for Southern Texas in McAllen. The plaintiff alleges that former subagent Garcia “blatantly” used its resources to poach BBT customers on behalf of a communication vendor while simultaneously acting as a BBT representative. But the truth is that Garcia paid BBT a fee for its services, said the answer. Garcia understood that BBT would provide her with an agent ID number and back office support and that in return, BBT would receive 25% of her proceeds, it said. The plaintiff acknowledged this in writing to Garcia, replacing whatever agreement BBT “may have mistakenly taken to be in effect,” it said.