Insurer Places Calls to Wrong or Reassigned Cellphone Numbers: Class Action

Health insurance company Wellpoint Washington “routinely violates” the Telephone Consumer Protection Act by using an artificial or prerecorded voice to place nonemergency telemarketing calls to wrong or reassigned cellphone numbers, alleged Adelina Mendoza’s class action Friday (docket 2:24-cv-00497) in U.S. District Court for Western Washington in Seattle. The plaintiff for about six years has been “the sole and customary user” of her cellphone number, yet soon after obtaining that number, she began receiving Amerigroup Washington calls intended for someone named Serenity Sheridan, said the complaint. Amerigroup changed its name to Wellpoint in January, it said. Mendoza found the company’s artificial or prerecorded voice calls “to be irritating and invasive,” it said.