AT&T, Plaintiff at an ‘Impasse’ Over FCRA Claims, Says Mediator’s Report

Linda Surrency and defendant AT&T held a mediation conference April 8 but “have reached an impasse” on her Fair Credit Reporting Act claims against the carrier, said mediator Terrence White’s report Thursday (docket 8:23-cv-02323) in U.S. District Court for Middle Florida in Tampa. Surrency alleged that AT&T, Equifax and the National Consumer Telecom & Utilities Exchange (NCTUE) were “plainly deficient” in their investigations of the plaintiff’s credit reporting dispute over identity theft when a fraudulent DirecTV account was opened under her name (see 2310160035). She has since settled her claims against Equifax and NCTUE. AT&T contends that Surrency should be suing the “proper party,” DirecTV, asserting that AT&T and DirecTV “are different companies” (see 2404170003).