Mosaicx Talks Text-to-988 Georouting Solutions With FCC

Any 988 text georouting requirement of the FCC should be a generalized obligation that lets the 988 Suicide and Crisis Lifeline administrator still work with industry to develop a solution compatible with the existing lifeline architecture, Mosaicx said. In a docket 18-336 filing Friday recapping meetings with aides to FCC Chairman Brendan Carr and Commissioners Anna Gomez and Nathan Simington, Mosaicx said any generalized text georouting obligation also should keep the 988 lifeline's centralized routing structure. Mosaicx, which is building a text-to-988 georouting offering, said the agency should focus on supporting such purpose-built georouting solutions that achieve those objectives.