As the FCC considers tougher secure telephone identity revisited (Stir) and signature-based handling of asserted information using tokens (Shaken) rules (see 2104290082), major carriers said they’re protecting customers from unwanted calls, in filings mostly posted Monday in docket 17-59. Banking and other groups warned that rules should ensure calls customers want still get through, in response to the Governmental Affairs Bureau request for input for its second call blocking report. "Customers are harmed when their banks’ outbound calling numbers are mislabeled, or calls from those numbers are blocked, because they may not receive lawful calls affecting their financial health,” the American Banking Association said: “It is critical for customers that these calls be completed without delay.” Incompas heard reports that call blocking is being used “on a more regular basis to block or divert legitimate traffic,” and said it “repeatedly raised concerns that call blocking could be used to erect barriers to competition and discriminate against competitive providers and their legitimate use cases.” Industry is “making great progress protecting consumers from unwanted robocalls” but “robocallers continuously deploy new tactics,” Verizon said: The company is seeing “a concerning increase in a new ‘dual seizure’ technique that bad actors use to efficiently insert millions of messages daily into nonconsenting consumers’ voice mailboxes without the calls ever causing the consumers’ devices to ring.” T-Mobile had a drop in robocalls a year ago, possibly because the pandemic closed some call centers. “Once calls resumed, new scams targeting subscribers purporting to relate to COVID-19 testing, vaccinations, unemployment insurance and stimulus checks arose,” T-Mobile said, noting its call blocking tools help. FCC efforts “have empowered AT&T to better protect its network and customers from illegal and unwanted robocalls,” the company said: “AT&T blocks illegal robocalls consistent with the Commission’s orders and has integrated the STIR/SHAKEN verification results into its call blocking analysis.” NCTA noted major cable operators adopted Stir/Shaken. “Policy advancements, industry investments in call authentication, blocking and labeling, and traceback, and aggressive law enforcement collectively are impacting the landscape,” said USTelecom: “No single initiative alone will solve the problem of illegal and unwanted robocalls, but each step makes an incremental difference.”

As the FCC considers tougher secure telephone identity revisited (Stir) and signature-based handling of asserted information using tokens (Shaken) rules (see 2104290082), major carriers said they’re protecting customers from unwanted calls, in filings mostly posted Monday in docket 17-59. Banking and other groups warned that rules should ensure calls customers want still get through, in response to the Governmental Affairs Bureau request for input for its second call blocking report. "Customers are harmed when their banks’ outbound calling numbers are mislabeled, or calls from those numbers are blocked, because they may not receive lawful calls affecting their financial health,” the American Banking Association said: “It is critical for customers that these calls be completed without delay.” Incompas heard reports that call blocking is being used “on a more regular basis to block or divert legitimate traffic,” and said it “repeatedly raised concerns that call blocking could be used to erect barriers to competition and discriminate against competitive providers and their legitimate use cases.” Industry is “making great progress protecting consumers from unwanted robocalls” but “robocallers continuously deploy new tactics,” Verizon said: The company is seeing “a concerning increase in a new ‘dual seizure’ technique that bad actors use to efficiently insert millions of messages daily into nonconsenting consumers’ voice mailboxes without the calls ever causing the consumers’ devices to ring.” T-Mobile had a drop in robocalls a year ago, possibly because the pandemic closed some call centers. “Once calls resumed, new scams targeting subscribers purporting to relate to COVID-19 testing, vaccinations, unemployment insurance and stimulus checks arose,” T-Mobile said, noting its call blocking tools help. FCC efforts “have empowered AT&T to better protect its network and customers from illegal and unwanted robocalls,” the company said: “AT&T blocks illegal robocalls consistent with the Commission’s orders and has integrated the STIR/SHAKEN verification results into its call blocking analysis.” NCTA noted major cable operators adopted Stir/Shaken. “Policy advancements, industry investments in call authentication, blocking and labeling, and traceback, and aggressive law enforcement collectively are impacting the landscape,” said USTelecom: “No single initiative alone will solve the problem of illegal and unwanted robocalls, but each step makes an incremental difference.”

Terrestrial wireless interests, think tanks and others formed the 5G for 12 GHz Coalition to push for opening the band to terrestrial mobile service, they said Wednesday. Members include Incompas, Public Knowledge, Dish Network, RS Access, New America's Open Technology Institute, Federated Wireless and the Rural Wireless Association. Incompas CEO Chip Pickering and Joe Lockhart, who was President Bill Clinton's press secretary, are co-chairmen.

Terrestrial wireless interests, think tanks and others formed the 5G for 12 GHz Coalition to push for opening the band to terrestrial mobile service, they said Wednesday. Members include Incompas, Public Knowledge, Dish Network, RS Access, New America's Open Technology Institute, Federated Wireless and the Rural Wireless Association. Incompas CEO Chip Pickering and Joe Lockhart, who was President Bill Clinton's press secretary, are co-chairmen.

Education advocates and industry groups disagreed whether the FCC should allow retroactive reimbursements and set technology standards for schools and libraries in the $7.1 billion Emergency Connectivity Fund (see 2104140041). Replies were due Friday in docket 21-93. Schools that "made the decision earlier on to invest in connectivity for remote learning" should be reimbursed for purchases since the pandemic's onset, said Incompas. AT&T said retroactive payments would put schools that couldn't afford that at the "back of the line," a view echoed by the Benton Institute for Broadband & Society. Prioritizing retroactive reimbursements would help "most likely more well-off schools and libraries," said ACA Connects (see 2104120052): It "should only be allowed for eligible purchases that have not been funded by any other source." USTelecom and NTCA agreed. Reject calls to allow ECF funding for self-provisioning, said Verizon: "Because self-provisioning requires large upfront expenditures, the schools receiving" that support "would consume a disproportionate share of the ECF and leave too little support for other schools." WTA agreed: This would lead to "substantial delays in the availability of eligible services that are needed immediately." Self-provisioned networks are the "most cost-effective" for students without residential broadband, said groups including New America’s Open Technology Institute, the National Digital Inclusion Alliance, Center for Rural Strategies and Public Knowledge. Avoid minimum service standards because "there is no consensus on the appropriate capacity needed for remote learning," said the Wireless ISP Association: "To narrow the fund’s scope to include only those services offering certain broadband speeds could have the unintended consequence of penalizing students who live in areas" with slower speeds. NCTA and GCI Communication agreed. CTIA said questions about "adequacy of mobile broadband for remote learning are unsupported by the record and flatly contrary to the experience of millions of students during the pandemic." The Competitive Carriers Association, T-Mobile and UScellular said similar. Defining "connected device" should be done in a "flexible, technologically neutral way," said Apple.

Education advocates and industry groups disagreed whether the FCC should allow retroactive reimbursements and set technology standards for schools and libraries in the $7.1 billion Emergency Connectivity Fund (see 2104140041). Replies were due Friday in docket 21-93. Schools that "made the decision earlier on to invest in connectivity for remote learning" should be reimbursed for purchases since the pandemic's onset, said Incompas. AT&T said retroactive payments would put schools that couldn't afford that at the "back of the line," a view echoed by the Benton Institute for Broadband & Society. Prioritizing retroactive reimbursements would help "most likely more well-off schools and libraries," said ACA Connects (see 2104120052): It "should only be allowed for eligible purchases that have not been funded by any other source." USTelecom and NTCA agreed. Reject calls to allow ECF funding for self-provisioning, said Verizon: "Because self-provisioning requires large upfront expenditures, the schools receiving" that support "would consume a disproportionate share of the ECF and leave too little support for other schools." WTA agreed: This would lead to "substantial delays in the availability of eligible services that are needed immediately." Self-provisioned networks are the "most cost-effective" for students without residential broadband, said groups including New America’s Open Technology Institute, the National Digital Inclusion Alliance, Center for Rural Strategies and Public Knowledge. Avoid minimum service standards because "there is no consensus on the appropriate capacity needed for remote learning," said the Wireless ISP Association: "To narrow the fund’s scope to include only those services offering certain broadband speeds could have the unintended consequence of penalizing students who live in areas" with slower speeds. NCTA and GCI Communication agreed. CTIA said questions about "adequacy of mobile broadband for remote learning are unsupported by the record and flatly contrary to the experience of millions of students during the pandemic." The Competitive Carriers Association, T-Mobile and UScellular said similar. Defining "connected device" should be done in a "flexible, technologically neutral way," said Apple.

The FCC’s Emergency Connectivity Fund was enthusiastically praised by education advocates, schools and broadband providers in comments posted Tuesday in docket 21-93. The ECF program will give schools and libraries $7.17 billion to support remote learning during the COVID-19 pandemic (see 2103110037). Many suggested that the existing E-rate program is the best model for setting up the new funding as quickly as possible. Others questioned excluding smartphones from funding support.

Deadline on flexible-use services in the 12 GHz band were extended a month, with comments due May 7, replies June 7, in an FCC Wireless Bureau order in Tuesday's Daily Digest. Delay was requested by the Computer & Communications Industry Association, Incompas and others (see 2103190065).

House Commerce Committee leaders urged nine ISPs and as many associations Wednesday to “raise awareness” of the FCC’s $3.2 billion emergency broadband benefit program. The FCC said Wednesday more than 200 providers say they want to participate. “It is critical that eligible customers know about the benefit, which providers are participating in the program, and how they can access the benefit,” said House Commerce Chairman Frank Pallone, D-N.J. Also signing: House Commerce ranking member Cathy McMorris Rodgers, R-Wash.; Communications Subcommittee Chairman Mike Doyle, D-Pa.; and Communications ranking member Bob Latta, R-Ohio. The letters went to: ACA Connects, Altice, AT&T, Charter, Comcast, the Competitive Carriers Association, Cox, CTIA, Frontier, Incompas, Lumen, National Rural Electric Cooperative Association, NCTA, NTCA, T-Mobile, USTelecom, Verizon and the Wireless ISP Association. For EBB “to help the greatest number of people, it will require the cooperation and support" of ISPs. While “the FCC is working to establish the start date of the program, your company can play an important role in its success by proactively raising awareness of the program to your customers and the public, including households likely to be eligible,” they said. The agency is reviewing applications and “will eventually share the names of accepted providers,” emailed a spokesperson.

House Commerce Committee leaders urged nine ISPs and as many associations Wednesday to “raise awareness” of the FCC’s $3.2 billion emergency broadband benefit program. The FCC said Wednesday more than 200 providers say they want to participate. “It is critical that eligible customers know about the benefit, which providers are participating in the program, and how they can access the benefit,” said House Commerce Chairman Frank Pallone, D-N.J. Also signing: House Commerce ranking member Cathy McMorris Rodgers, R-Wash.; Communications Subcommittee Chairman Mike Doyle, D-Pa.; and Communications ranking member Bob Latta, R-Ohio. The letters went to: ACA Connects, Altice, AT&T, Charter, Comcast, the Competitive Carriers Association, Cox, CTIA, Frontier, Incompas, Lumen, National Rural Electric Cooperative Association, NCTA, NTCA, T-Mobile, USTelecom, Verizon and the Wireless ISP Association. For EBB “to help the greatest number of people, it will require the cooperation and support" of ISPs. While “the FCC is working to establish the start date of the program, your company can play an important role in its success by proactively raising awareness of the program to your customers and the public, including households likely to be eligible,” they said. The agency is reviewing applications and “will eventually share the names of accepted providers,” emailed a spokesperson.